Shipping & Returns

Domestic Shipping

We offer complimentary door to door delivery to addresses within Singapore for any order made on www.childrenofluna.com. Delivery will be attempted within 3-5 working days.

*Timeframe for delivery is an estimate for non-peak periods.

Deliveries will be made to the address supplied in your order. Once your order has been dispatched we are unable to change the delivery address. Customers will have to pay for delivery charges in the event of changing delivery address.

International Shipping

For international deliveries, please contact contact@childrenofluna.com.

You may have to pay import duties and taxes which are levied once a shipment reaches your country. You must meet any additional charges for customs clearance. Customs policies can vary from country to country so we recommend you contact your local customs office for further information. International shipments may be subject to cross-border inspections by customs authorities.

Returns & Refunds

To be eligible for a return, your item must be unused, unwashed, unaltered and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. All returns are to be made within 5 days of purchase. Returns are subject to warehouse inspection.

If you receive goods which do not match those that you ordered, you should contact us via email within 5 days to arrange collection and return. In this instance, Children of Luna is responsible for paying shipment costs. You will be given the option to have the goods replaced with those ordered (if available) or to be refunded. Refunds and replacements will be issued upon our receipt of the returned goods.

For any enquiries, please email us at contact@childrenofluna.com.